What Makes a Good App? – Harry Reynolds, IBM

December 10, 2014
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Good healthcare apps treat me as me.

Harry Reynolds, Director of Health Industry Transformation for IBM, joined Pat Salber, MD (@docweighsin) at the 2014 mHealth Summit in Washington DC to talk about “what makes a good app.” You have to first and foremost design the app for people, not patients or members of health plans, because the folks who use them are parents, parents, children, consumers and so forth. They are going to compare their health apps to apps they use in the rest of their lives. They have to be straight-forward, five-star,and stable. They also have to be empowering, engaging, and trustworthy. People will hold healthcare apps to the standards of apps from other industries. It’s a high bar.

Harry says app developers should ask themselves: “Is it relevant? Is it easy to use? Is it related to me? And, most important, is it related to who I am in healthcare? 

There’s a lot of data about individuals in the health care system:  doctors know some things, payers know some things, and there are many other sources of data and analytics. Are they included in the app? “There are many apps out there, but if they are not connected to data about me and don’t help me, then they are just a transaction and are not a part of my daily life…not relevant daily and not something that I am going to use to change my life.”

Watch the video to learn more!

Read the full article here: http://thedoctorweighsin.com/what-makes-a-good-healthcare-app/

This video is under BY-ND creative commons.

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